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Unit 10, 5 Hudson Ave - Castle Hill
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FAQs

Where are we? + -

Our address is Unit 10, 5 Hudson Ave Castle Hill.

We operate from a bulky goods warehouse with a display showroom and plenty of parking.

Come and touch and feel our quality equipment!

Everyone is welcome to buy online, in person, or over the phone.

What are your trading hours?+ -

Our online store is accessible 24/7.

Our store operates Monday to Friday 9.30am - 5pm. Saturday 10am - 2pm.

Except for public holidays and during extended holiday seasons such as Christmas or Easter.

Check our contact us page for more!

What are your contact details?+ -

Phone: 02 8872 8588

Email: sales@sweatcentral.com.au

Chat: see the live chat bar - a real person will respond!

If not that means we are super busy, and you can leave a message.

Can we see the gym gear and pick up from you? + -

Absolutely!

We love meeting our customers and helping with your goals.

We strongly recommend that if you are coming from a distance, that you call ahead to ensure a product is in stock as we get people who walk in and buy numerous item and buy floor stock.

When in doubt call us! 02 8872 8588

Who are we? + -

Sweat Central was established in 1999 and the business was intentionally set up as a commercial gym.

Unfortunately fate did not allow it to last and the owner had to shut down the gym and sell off the fitness equipment and accessories.

Since then, Sweat Central have created unique products that address flaws and better improvements that give people a better experience when training.

Our owner has over 15 years background in fitness, industry consulting and martial arts. We enjoy sharing knowledge and advice to our clients.

How can i place an order?+ -

3 easy ways

1. On this secure website

2. In person

3. Over the phone

What payment types do you accept?+ -

EFTPOS, Credit Card, Paypal, Bank Deposit, Cash in store, Zippay / ZipMoney, Afterpay, Oxipay

How much does delivery cost? + -

We have items that ship completely FREE or at a fixed cost.

There is an online calculator to enter your postcode on our product page and you will get an estimation.

If you are buying multiple items you can add all the items to the cart and check the total delivery cost in the checkout page.

Delivery costs do not include; heavy handling of equipment (such as tail lift or unloading assistance), and wait times.

If your order is very large, heavy and bulky we may need to contact you to plan the safe arrival and handling of the order.

If you have any shipping cost concerns, please contact us.

Is there a shipping discount on multiple items? + -

Absolutely!

There are many items that ship FREE or for a very reasonable rate.

The more items you buy, the shipping is calculated to reduce.

If you have any shipping cost concerns, please contact us.

Do you ship internationally?+ -

Not as standard. If you want us to ship to your country you will need to contact us and obtain a shipping cost.

Can i pick up? + -

Absolutely - and it is one of the fastest ways for you to get started.

If the order is relatively large like a full gym package, then we will need a little notice to ensure your order is ready.

If the item is a pre-order or had to be ordered in - we will contact you to let you know that your item has arrived.

We will help you load your car and make it as easy as possible for you.

Can you arrange delivery for large items that won't fit in my vehicle? + -

Absolutely!

We sell a lot of cardio equipment, full gym packages and boxing equipment - and we offer a great way to quickly get the products to you that is safe and professional.

We often surprise our customers by even doing same week day services!

When will my order arrive? + -

Delivery within Australia for can take between up to 2-7 working days.

This is a general guide only.

If you are in a remote location, please allow more time.

Do you deliver on the weekends? + -

Unfortunately not, in most cases.

Do you offer installation? + -

Transforming a dream gym set up into reality is something we specialise in.

We take pride in each step of the process from start to finish!

We are a complete fitness equipment supplier and can help make your life easier!

Our technicians are licensed installers who work on several brands and have several years experience.

Please note drilling into structures or modifying equipment is not something we do.

From professional home gyms to commercial studios - we can help you.

What is your returns & warranty policy? + -

A clear and simple one!

We totally understand how complicating returns and warranty can be through our own buying experiences.

You have the freedom to return your purchase for up to 21 days.

We want our customers to have a hassle free process so as long as you keep your receipt and the product in new saleable condition we can easily help you. For items that have been fully assembled, please contact us to discuss your concerns.

Sweat Central have carried out customer satisfaction surveys and listen to our clients. We found that our customers chose us for our robust warranty and relaxed returned policy.

We intentionally have not supplied an exhaustive list of DO's and DONT's and believe that you have better things to do than read fine print. Just contact us with your concern and a team member will be ready to assist you.

As a Sweat Central customer, we value your business and want to ensure any concerns you have are answered satisfactorily.

In most cases we are able to rectify or offer a resolution for any warranty claims and we welcome customers to contact us directly for ANY product they purchase directly to us.

We believe it is our job and service to help you through the warranty process for our fitness equipment and other fitness equipment brands supplied by us.

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Matrix Rower - Worth Every Cent

We have this on display at our Castle Hill showroom warehouse

Real Testimonials from Real People

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