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FAQs

How Long On Pre-Orders + -

To see the timeframe on when we expect to receive the stock from our supply chain, please refer in the product page and under the button "PRE-ORDER" you will see a description of the timeframe. 

There are no refunds on change of mind or cancellation of orders. The timeframe is an approximate and may be subject to change without notice.

 

Address and trading hours+ -

Monday - Friday. 9.30am to 5pm

Saturday 10am - 2pm

Address: Unit 10, 5 Hudson ave, Castle Hill, Sydney

Except for public holidays and during extended holiday seasons such as Christmas or Easter.

 

What are your contact details?+ -

Phone: 02 8872 8588

Email: sales@sweatcentral.com.au

 

 

Can we see the gym gear and pick up from you? + -

Yes, however we prefer you to call ahead to ensure the product is in stock. We will limit the number of people who can come at any one time. 

 

Who are we? + -

Sweat Central was established in 1999 and the business was intentionally set up as a commercial gym but the business had to change.

Since then, Sweat Central have created unique products that are designed for people who want quality exercise equipment and for those who want to replicate the gym in their homes or work places. 

Our owner has over 15 years background in fitness, industry consulting and martial arts. We enjoy sharing knowledge and advice to our clients.

How can i place an order?+ -

Online, via phone or at our premises

What payment types do you accept?+ -

EFTPOS, Credit Card, Paypal, Bank Deposit, Cash, Zippay / ZipMoney, Afterpay, Humm

How much does delivery cost? + -

There is an online calculator to enter your postcode on our product page and you will get an price. If it is exhoribitantly high - please contact us and we will check it.

If you are buying multiple items you can add all the items to the cart and check the total delivery cost in the checkout page.

Delivery costs do not include; heavy handling of equipment (such as tail lift or unloading assistance), and wait times.

If your order is very large, heavy and bulky we may need to contact you to plan the safe arrival and handling of the order.

 

Is there a shipping discount on multiple items? + -

There are many items that ship for a very reasonable rate.

The more items you buy, the shipping is calculated to reduce.

If you have any shipping cost concerns, please contact us.

Do you ship internationally?+ -

Not as standard. If you want us to ship to your country you will need to contact us and obtain a shipping cost.

Can i pick up? + -

Yes you may from our address during business hours. 

We recommend that you call ahead first to ensure your order is ready, especially during this very busy time.

Please note due to social distancing rules, we will be limited in assisiting loading your vehicle. 

 

 

Can you arrange delivery for large items that won't fit in my vehicle? + -

We sell a lot of cardio equipment, full gym packages and boxing equipment - and we offer a great way to quickly get the products to you. We can even arrange same day delivery.

 

When will my order arrive? + -

For items in stock both with us and our local suppliers.

Delivery is taking longer according to major transport carriers including Australia Post. Within Sydney it is approximately 1-5 business days from when we dispatch and may be longer interstate.

For pre-orders please refer to the top of this page.   

 

Do you deliver on the weekends? + -

Sorry we do not. 

Do you offer installation? + -

Transforming a dream gym set up into reality is something we specialise in.

We take pride in each step of the process from start to finish!

We are a complete fitness equipment supplier and can help make your life easier!

Our technicians are licensed installers who work on several brands and have several years experience.

Please note drilling into structures or modifying equipment is not something we do.

From professional home gyms to commercial studios - we can help you.

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